Privacy Policy

1.Introduction

This Privacy Policy explains how Radiant (“we”, “us”, “our”) collects, uses, and protects the information you provide when you use our website or contact us about our services.

By using our website or submitting information through our forms, you agree to the practices described in this policy.

2.Information we collect

We collect information you give us directly — such as your name, email address, phone number, company, and the content of your message — when you submit our contact form or reach out to us.

We also collect limited technical information automatically, including your browser type, device, and pages viewed, to help us understand how our website is used.

3.How we use your information

We use the information you provide to respond to your enquiry, to scope and deliver our services, and to follow up about a project or proposal.

We use technical information to maintain, secure, and improve our website. We do not sell your personal information to third parties.

4.Cookies and analytics

Our website may use cookies and similar technologies to remember your preferences and to measure traffic. You can control cookies through your browser settings; disabling them may affect some functionality.

5.Sharing and disclosure

We may share your information with trusted service providers who help us operate our website and communications, and only to the extent needed to perform those services.

We may also disclose information where required by law or to protect our rights, users, or the public.

6.Data retention

We keep personal information only for as long as needed to fulfil the purposes described in this policy, to comply with our legal obligations, and to resolve disputes.

7.Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8.Your rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To make a request, contact us using the details below.

9.Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. Material changes will be communicated where appropriate.

10.Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us through the details on our Contact page.